Refunds and copyrights and oh my… Here’s what you should know about working & playing with us.
All patterns are for your personal use only. Which means that forwarding, selling, copying or sharing them with your friends/mama/next-door-neighbour is a no-no. Thank you for being kind & respectful.
Selling your finished items.
You may sell the knitted items you’ve made using our patterns.
If you need help with a pattern, please email firstname.lastname@example.org. We will respond within 2 business days.
For Ravelry members, the best place for support is Woolenberry Ravelry group. Whatever is on your mind, you’ll get your answer there.
Safe and secure payment via PayPal. All major debit and credit cards accepted.
If you can’t use PayPal, you can also purchase our patterns from these retailers, or inquire your local yarn shop if they are registered for Ravelry’s In-Store Pattern Sales program. All our patterns are available there, too.
All digital sales are non-refundable. Please shop mindfully.
Instant PDF download. You will receive an email with a download link as soon as your payment is processed in PayPal. If you have Ravelry account, you can also add the pattern to your Ravelry library with one simple click.
We love collaborating with yarn shops, yarn companies, indie dyers and other creative entrepreneurs. If that’s something you’re interested in, we’d love to hear from you.
We do not offer any advertising or sponsored posts. All recommendations and endorsements are made purely from the heart.
Interested in selling our patterns in your local yarn store? Please visit our wholesale page.
Woolenberry shopping cart is hosted by Ravelry, LLC. In order to comply with the EU VAT regulations, your location information (country of residence) is confirmed through your IP address and PayPal mailing address upon purchase. This information will remain confidential and is never shared with a third party. We respect your privacy.
All your payment details remain safely and securely between you and PayPal.
Information you provide while subscribing to our e-letter (your name & email) will never be shared with a third party. The option to unsubscribe is included in every email you receive.
That’s all. Thank you for reading.